Your privacy is critically important to us. This policy details how we collect, use, process, and protect your personal information when you use SolveHost infrastructure.
To provide you with secure hosting infrastructure and verify account ownership, SolveHost collects specific personal data during registration and usage:
The data we collect is exclusively used to provision your servers, process billing, provide technical support, and monitor our network for malicious activity. We may use your email address to send critical service updates, invoice reminders, and occasional promotional offers (which you can opt out of at any time).
SolveHost takes your privacy seriously. We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted partners (such as domain registrars, SSL certificate authorities, and payment gateways) strictly to fulfill the services you have requested.
We implement robust security measures to protect your personal information. Our client portal utilizes industry-standard 256-bit encryption. Furthermore, sensitive billing details like full credit card numbers are never stored on our local servers; they are vaulted directly with Stripe or our respective payment processors.
The SolveHost website and Client Area use cookies to maintain your login session, remember your preferences, and track affiliate referrals. You can instruct your browser to refuse all cookies, however, doing so may break certain functionality within the billing portal.
Depending on your location, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your account and associated personal data (often referred to as the "right to be forgotten"), provided you have no active services or outstanding invoices.